The Technician is expected to

• Protect the legal, financial and moral well being of the dealership;
• Repair vehicles using appropriate tools, technologies and procedures in order to restore vehicle to proper working conditions;
• Be a teacher to support the efforts of other employees to be successful;
• Seek ways to improve business operations efficiencies and customer service.

Ensure maximum productivity, customer service and cost control.

• Perform all repairs utilizing appropriate tools, procedures and operations.
• Disassemble and assess any supplemental needs, labor, parts, and communicate with Shop Foreman or Assistant Service Manager.
• Perform quality repairs at all times and notify management of any substandard processes, parts or procedures.
• Communicate with appropriate personnel regarding any issue which may cause a repair delay to a vehicle.
• Maintain a clean and safe work environment at all times and adhere to all OSHA/EPA requirements.

Operate with integrity.

• Demand the highest ethical standards from self and others.
• Set an example of positive attitude and professionalism, including a neat, orderly and safe work environment.
• Communicate and resolve customer complaints and adjustments.

Job Qualifications:

• High school diploma or GED recommended but not required.
• Ability to read and comprehend instructions and information.
  ASE certification, local state safety inspection and emissions license preferred.
• General mechanical skills
• Maintain valid driver’s license and MVR within company policy requirements.

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

• Customer Service—the individual understands his/her role in providing service.
• Oral Communication—the individual clearly identifies and expresses issues in positive or negative situations.
• Planning/Organizing—the individual prioritizes and plans work activities and uses time efficiently.
• Quality—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
• Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
• Safety and Security—the individual observes safety and security procedures and uses equipment and materials properly.

PHYSICAL REQUIREMENTS:

• Work performed in shop setting.
• Exposure to shop environment such as noise, dust, odors and fumes, chemicals and adhesives.
• Required to lift up to a minimum of 100 lbs.
• Regularly required to sit, stand, bend, reach and move about facilities.

Note: The need may arise to revise, supplement, or rescind portions of this job description, and dealership management reserves the right to do so at anytime. Employee shall be required meet the qualifications and perform the duties of any revised job description.